Live Chat Support Software

Frequently Asked Questions

TerrificT Helps People Print T-Shirts Online

Pricing & Quotes

How is Pricing Determined?
How Do I find Prices for Product  Colors & XXL-XXXXL Sizes?
How Do I Request a Quote?
How Do I Create an Instant Quote?


Ordering Online

Will I see an Order Confirmation?
Will I see a Shipping Confirmation & Tracking Information?
How Do I Check My Order Status?
What is the Best Way to Communicate Regarding an Order?
How Do I Order Multiple Styles & Colors with the Same Imprint?
How Do I Order the Same Imprint on Youth & Adult products?
My Pricing Is Wrong - What do I do?
How Do I Submit an Order for Review (Needs Corrections)?
I'm Placing an Order and My Artwork is NOT Correct - What Do I do?
How Do I Place My Order IF I Don't Have Artwork Yet?
Should I Choose 'Spot Color' or 'Full Color' Artwork Type?
How Do I RUSH My Order?
How Do I Place a Re-Order?
How Do I Save My Layout for Future Use?
How Do I Manage My Account (artwork, purchases, quotes, profile, etc)?


Order Changes

How Do I Change My Products and (or) Sizes After I place my order?
How Do I Change the Shipping Addresss After I place my order?
How Do I Change the Ship Date After I place my order?
How Do I Change Artwork After I place my order?
I Forgot to Provide Important Information - What do I do?


Designer Help

see Online Designer Help